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Retail Solutions

Triple S Installation:
Stable, Secure, Supported

Hardware Integration | Software Integration | Testing and Simulation Labs | Inventory Management | De-Installation

Your system arrives on-site:

  • Stable - fully integrated, stress tested, and quality assured
  • Secure - trustworthy infrastructure, application-level security, industry specific
  • Supported - 24/7 global access to fully trained technicians

When it comes to the roll-out of your new retail installation, we work quickly and around your schedule to ensure as little disruption as possible to your normal business day. Our dedicated technical staff are a team with thousands of installations behind them and a dedication to only yours ahead.

Our install team offers extensive experience with multiple applications (e-mail, virus protection, Microsoft applications, communications, Windows servers, Recovery CDs). They are dedicated to your project and to developing defined deliverables that integrate into your schedule. The result: you save money and time.

Hardware & Software staging and rollout includes:

  • Project Management
  • Rollout Planning
  • On-Site Analysis and requirements
  • Pilot Site Installation and Development
  • Cabling / RF
  • On-Site POS / Back Office Hardware Installation
  • Packing, Moving, Storing
  • De-installation
  • Disaster Recovery Initiative

Hardware Integration

CCi's standardized process for hardware integration, one that it has followed in putting together 1000s of systems, ensures that our clients' systems are put together according to their exact specifications.

The process includes the following:

  • Equipment is scanned into a database for future service/customer information
  • Program scanners
  • Program and key cap keyboards
  • Test and program printers
  • Test computing system for 48 hours
  • Quality control
  • Box and label

Software Integration

CCi loads and tests all software applications of the POS system prior to shipping including:

  • Operating system
  • Communication
  • Anti-virus
  • Debit /Credit processing
  • Networking
  • Application software
  • Back-up & recovery
  • E-mail

CCi then maintains a library of all images for future loads or servicing.

Testing & Simulation Labs

Testing of the system includes the running of the complete system for a minimum of 48 hours. Over 1,000 cycles of extensive testing is conducted on hard drives, video cards, floppy drives, CD-Rom drives, Motherboard and RAM.

CCi can maintain multiple customer configurations for testing and simulation purposes that allow its clients to test different combinations of components, software and vendors.

Inventory Management

CCi has the space to provide insured and secure physical warehousing for its Clients hardware components. All inventory is scanned and loaded into CCi's Inventory Tracking system to facilitate inventory moves and counts.

De-Installations

CCi can de-install, box and ship old equipment to either its Clients’ designated locations or to CCi.

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